Support Centre

Helpdesk

We provide support and answer all your doubts thorugh our online helpdesk for 7 days a week. You can post messages for our support staff through the forum-like system. Whenever you recieve a reply from our staff, you will get a notification in your email inbox.

So send your queries to our helpdesk now and our support staff will respond as soon as possible.

Online Forms

Here are some forms to facilitate requests

  • Order Form Use this form to place your order/subscription
  • Wire Transfer Payment Form If you Wired some money to us, you will want to let us know by filling up this form. read more read more

  • CPanel Password Reset Form If you lost you password to your hosting account, use to form to retrieve a new password. The password will be sent to the email you provided during sign up.

Billing Channels

We present 3 payment modes:-

  1. Wire Transfer Using ATMs, Over-the-counter banking or Internet Banking, you can make fund transfers easily. (For Singapore Residents only)
  2. PayPal Account Pay using your PayPal account with all the features provided by PayPal.
  3. Credit/Debit Card (via PayPal) Take away all the hassle and speed up your order by paying online right away with your credit/debit card via the PayPal gateway.

for your convenience. read more read more

VUOX Email Addresses

Here are some helpful email contacts

  • Click here to email support
  • Click here to email billing
  • Click here to email spam
  • Click here to email abuse

Business Contact

If you have any feedback or complaints, you can contact us through the following:
Realize Creations
VUOX
reg: 52967760A
eml: enquiry@realizecreations.com
tel: +65 9088 9411
fax: +65 6472 1436
add: 56 Commonwealth Drive #09-97 Singapore 141056

Operating times
9:00am to 5:30pm (Mon-Fri)
9:00am to 12:15pm (Sat)
Closed on Sundays
Meetings on call-in appointment only.

Alternatively, customers may refer their complaints to the BusinessTrust Secretariat if they are not satisfied with the resolution of the complaint. Complaints can be referred to:

BusinessTrust Secretariat
Mr. Ramesh Vakkiprath
35 Selegie Road #09-25 Parklane
Singapore 188307
Email: ramesh@cnsg.com.sg
http://www.commercetrust.com.sg